Storage Queensbury Accessibility Statement
Storage Queensbury is committed to providing an accessible and user-friendly experience for all visitors, including disabled customers, carers, and anyone using assistive technology. This Accessibility Statement explains the steps we take to make our website and online services easier to use, and how you can contact us if you experience barriers or need additional support.
Our Commitment to Accessibility
We aim to align our website with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are widely recognised as the international standard for creating digital content that is more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is that people looking for accessible storage in the Queensbury area can find, understand, and use our information and services without unnecessary difficulty.
Using Our Website with Assistive Technologies
The Storage Queensbury website is designed to work with commonly used assistive technologies, including screen readers, screen magnifiers, speech recognition software, and operating system accessibility features such as high-contrast modes. We aim to provide clear headings, logical content structure, and meaningful labels so that users can navigate pages efficiently.
Text content is written simply and directly wherever possible, to support users with cognitive or learning disabilities as well as customers who may not speak English as a first language.
Screen Reader Support
We use semantic HTML where possible so that screen readers can identify headings, lists, buttons, and form fields. Images that convey important information are given descriptive alternative text so that screen-reader users can understand the same content as sighted users.
We aim to ensure that interactive elements, such as forms for storage enquiries or booking, have clear labels and instructions to support audio navigation.
Keyboard Navigation
Our website is designed to be navigable using only a keyboard, without requiring a mouse or trackpad. Visitors looking for accessible storage options in Queensbury should be able to move through pages using standard keystrokes such as Tab, Shift plus Tab, Enter, and the arrow keys.
We work to ensure that the keyboard focus order follows the visual order of the page, that focus is clearly visible, and that all interactive components can be accessed via keyboard. This supports users with mobility impairments and those who prefer or need keyboard-only browsing.
Visual Design and Readability
We aim to maintain sufficient colour contrast between text and background in line with WCAG 2.1 AA requirements, to assist users with low vision or colour perception difficulties. Text is sized and spaced for readability, and content is designed to be usable when zoomed in using browser controls.
We also avoid relying solely on colour to convey essential information, helping users with colour vision deficiency to understand key messages about storage options, prices, and services in the Queensbury area.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, content, and features to identify areas where we can improve accessibility and usability. When new pages or services are added, we aim to build them in line with WCAG 2.1 AA guidelines from the outset.
If we become aware of any barriers that prevent access to information about Storage Queensbury, we will work to address them as soon as reasonably possible.
Contact for Accessibility Requests
If you experience difficulty accessing any part of the Storage Queensbury website, or if you need information in an alternative format, you can contact us to request support. Examples of alternative formats include large print, easy read, or providing information verbally.
When contacting us about an accessibility issue, please describe the page or service you were trying to use, what went wrong, and any assistive technology or browser you are using. This helps us understand the problem and find an appropriate solution for you and other customers looking for accessible storage in the Queensbury area.
Feedback and Complaints
We welcome feedback on the accessibility of Storage Queensbury. If you have suggestions for improving our website or services, or if you wish to make an accessibility-related complaint, please get in touch and state that your enquiry is about accessibility. We will review your feedback and aim to respond within a reasonable timeframe.
By working together with our customers and local community, we aim to make Storage Queensbury as inclusive, accessible, and welcoming as possible for everyone.
